Friday, August 11, 2006
KW Speech
Here my speech.
Dear Guests
Dear Parents
Friends
Dear students
Today is a great day it's your graduation, well I like to say to all of you congratulation for your achievement. Today you have arrived at your first milestone in your career and that is you have completed your basic hotel education plus you have learned a profession. You are now on your stepping stone into a Hotel Career. I said Career I did not day just Hotel job. You all must understand a hotel career stars with a job but it cannot just be a job because if you stay just in this job and you do not progress and grow in your vocation you eventually make yourself obsolete. There is a saying: Those who no longer improve themselves might no longer be employable. If you love your vocation and you just want to improve your self, you must realize you cannot be just stay a waiter for the next 20 years. You must see that you become a supervisor and that you go up the leader. The world has become very competitive and to stay employable you have to get up or get out. Yes it’s up or out.
You have received a Hotel Education and this will make it easier to develop your career vision. Where do you want to be in 3 years time? What to you want to do with yourselves?
So stay active. Get more experience and set your next career goal and set your time table at the same time. Remember life is short. Therefore do not plan for to long. It is to do, and do and not wait. So get experience and have a lot of fun with it. Hotel life is fun. We should have fun with what we do every day.
I like to make you a complement. We are very proud of you. During the in training in the various hotels. Some of you did it at the Quality but some of you were brave and went away from home to w Yogyakarta. Some to Bekanbaru to Jakarta. I am very pleased to tell you that I only got very good feed back from the hotel managements .You all shined out. You did a better job than many of the regular employees. Your attitude and enthusiasm shined out. You behaved responsible, you demonstrated competence, courtesy, team spirit and you smart service.
4 students went to Kuala Lumpur and they did very well. I live in Penang and I drove to KL to visit them and the Management of the Quality Hotel told me that they liked them very much in fact they wanted them to stay for 6 month. Malaysian students working in a hotel do not get paid but Indonesian students got paid. Got free meals and free accommodation in the hotel. Thanks to your good performance the Hotel is willing to take again students from the Quality Hotel and Tourism school Makassar. In the name of future students I like to thank to Rahmat, Ifah, Jimmy and Sri for their great performance. Why do say on behalf of future students? Well you see you also carry a big responsibility. When ever you go to work in a hotel, send by the school your performance and behavior will very much count whether the hotel will want students from this school again. If you do not do a great job then in future the hotel might not want to have any more students from our school. But you all shined out and in future it will be very easy for us to place our students in hotels because “Your kind is in high demand. You have chosen a rising Industry. Even 2000 years ago they already had a kind of hotels we are not considered an old Industry but we are young and rising. We are not a sunset Industry. More people travel more hotels are needed. So if you keep yourself employable you can look forward to a great and exciting future.
We are opening now in Batam our second school in Indonesia. In Batam we are in a joint venture with the Polytechnic. It is a beautiful brand new school that has all facilities inclusive a “trend-z suites “ as a training hotel. Also there we guarantee a job. Of course Choice Hotels can offer jobs to most but in future we will also supply other Hotel chains and individual hotels of adequate quality with "Quality" labor.
As you know we have the Career development Institute that provides short courses for all levels of employees to advance. The average course is about 3 days.
These courses are especially designed for people working in a hotel and who cannot just take a long study leave. Typical Career Development courses are:
Supervisor course
Train the Trainer
Planning for success
Kitchen management for Chefs
The F&B Entrepreneur
For future marketing executives we are developing the “Hotel Business School” That is also a three day program where groups are competing in a market place against each other. Rates, advertising, number of employees, amenities etc. With Quarterly financial statements and share price of the hotel.
We shall also for food and beverage managers. The Restaurant Business School” Also here up to 10 Restaurants are competing for 3 days in a very competitive environment. And of course there will be winners and losers. These two programs are very hard work. These are very tuff programs.
But worse the experience.
For Department Heads we have Cross Training Programs also 3 days.
Front office for non front office staff
Accounting for non accountants
Food and Beverage for non f&b staff
Sales for non sales staff
Marketing for non marketing executives.
Engineering for non engineers
And once you have completed all these courses and your English is good. Let’s say at the level of a lover Cambrige degree then you can go the Leadership Institute that is our GM school.
The Leadership Institute has provided courses for our existing General Managers, Financial Controllers. Almost all General Managers in our hotels are Indonesians. We are dedicated to that training and especially education is the key to a professional, ethical behavior.
The administration of the career development institute will be fully E based.
Attached to the Career development institute there will be a "Job placement Agency" also E based that will provide jobs for members in Indonesia, on cruise ships and off shore resorts,
So I feel this is an exciting development. Some of these short courses will be conducted here at this school or anywhere as long there are sufficient students participating.
Well I would like this opportunity to thank to Pak. Willianto and Pak. Anggiat for creating this school. They rightly realized that Training and Education is the foundation to any business. Also I like to thank to pak. Farid the Principle and directly responsible for the school for his guidance and good leadership.
I like to thank the teachers for their passion to teach and develop these young prople to become qualified professionals.
Also last and not least I like to say thank you to Mr. MeClean and his management team to makes this event happen.
I heard 60% of this hotel employees are coming from the Quality Hotel and Tourism school.
Finally I like to thank all the students, now graduates and emoloye of this Clarion hotel for your hard work and to help open this beautiful hotel. With your young and dynamic
Nature and enthusiasm your passion for your vocation this hotel can only prosper. Remember YOU are the Hotel. You are the Clarion Hotel.
Ladies and gent.
Thank you for lessening.
Any Comments or Inputs are welcome
Dear Guests
Dear Parents
Friends
Dear students
Today is a great day it's your graduation, well I like to say to all of you congratulation for your achievement. Today you have arrived at your first milestone in your career and that is you have completed your basic hotel education plus you have learned a profession. You are now on your stepping stone into a Hotel Career. I said Career I did not day just Hotel job. You all must understand a hotel career stars with a job but it cannot just be a job because if you stay just in this job and you do not progress and grow in your vocation you eventually make yourself obsolete. There is a saying: Those who no longer improve themselves might no longer be employable. If you love your vocation and you just want to improve your self, you must realize you cannot be just stay a waiter for the next 20 years. You must see that you become a supervisor and that you go up the leader. The world has become very competitive and to stay employable you have to get up or get out. Yes it’s up or out.
You have received a Hotel Education and this will make it easier to develop your career vision. Where do you want to be in 3 years time? What to you want to do with yourselves?
So stay active. Get more experience and set your next career goal and set your time table at the same time. Remember life is short. Therefore do not plan for to long. It is to do, and do and not wait. So get experience and have a lot of fun with it. Hotel life is fun. We should have fun with what we do every day.
I like to make you a complement. We are very proud of you. During the in training in the various hotels. Some of you did it at the Quality but some of you were brave and went away from home to w Yogyakarta. Some to Bekanbaru to Jakarta. I am very pleased to tell you that I only got very good feed back from the hotel managements .You all shined out. You did a better job than many of the regular employees. Your attitude and enthusiasm shined out. You behaved responsible, you demonstrated competence, courtesy, team spirit and you smart service.
4 students went to Kuala Lumpur and they did very well. I live in Penang and I drove to KL to visit them and the Management of the Quality Hotel told me that they liked them very much in fact they wanted them to stay for 6 month. Malaysian students working in a hotel do not get paid but Indonesian students got paid. Got free meals and free accommodation in the hotel. Thanks to your good performance the Hotel is willing to take again students from the Quality Hotel and Tourism school Makassar. In the name of future students I like to thank to Rahmat, Ifah, Jimmy and Sri for their great performance. Why do say on behalf of future students? Well you see you also carry a big responsibility. When ever you go to work in a hotel, send by the school your performance and behavior will very much count whether the hotel will want students from this school again. If you do not do a great job then in future the hotel might not want to have any more students from our school. But you all shined out and in future it will be very easy for us to place our students in hotels because “Your kind is in high demand. You have chosen a rising Industry. Even 2000 years ago they already had a kind of hotels we are not considered an old Industry but we are young and rising. We are not a sunset Industry. More people travel more hotels are needed. So if you keep yourself employable you can look forward to a great and exciting future.
We are opening now in Batam our second school in Indonesia. In Batam we are in a joint venture with the Polytechnic. It is a beautiful brand new school that has all facilities inclusive a “trend-z suites “ as a training hotel. Also there we guarantee a job. Of course Choice Hotels can offer jobs to most but in future we will also supply other Hotel chains and individual hotels of adequate quality with "Quality" labor.
As you know we have the Career development Institute that provides short courses for all levels of employees to advance. The average course is about 3 days.
These courses are especially designed for people working in a hotel and who cannot just take a long study leave. Typical Career Development courses are:
Supervisor course
Train the Trainer
Planning for success
Kitchen management for Chefs
The F&B Entrepreneur
For future marketing executives we are developing the “Hotel Business School” That is also a three day program where groups are competing in a market place against each other. Rates, advertising, number of employees, amenities etc. With Quarterly financial statements and share price of the hotel.
We shall also for food and beverage managers. The Restaurant Business School” Also here up to 10 Restaurants are competing for 3 days in a very competitive environment. And of course there will be winners and losers. These two programs are very hard work. These are very tuff programs.
But worse the experience.
For Department Heads we have Cross Training Programs also 3 days.
Front office for non front office staff
Accounting for non accountants
Food and Beverage for non f&b staff
Sales for non sales staff
Marketing for non marketing executives.
Engineering for non engineers
And once you have completed all these courses and your English is good. Let’s say at the level of a lover Cambrige degree then you can go the Leadership Institute that is our GM school.
The Leadership Institute has provided courses for our existing General Managers, Financial Controllers. Almost all General Managers in our hotels are Indonesians. We are dedicated to that training and especially education is the key to a professional, ethical behavior.
The administration of the career development institute will be fully E based.
Attached to the Career development institute there will be a "Job placement Agency" also E based that will provide jobs for members in Indonesia, on cruise ships and off shore resorts,
So I feel this is an exciting development. Some of these short courses will be conducted here at this school or anywhere as long there are sufficient students participating.
Well I would like this opportunity to thank to Pak. Willianto and Pak. Anggiat for creating this school. They rightly realized that Training and Education is the foundation to any business. Also I like to thank to pak. Farid the Principle and directly responsible for the school for his guidance and good leadership.
I like to thank the teachers for their passion to teach and develop these young prople to become qualified professionals.
Also last and not least I like to say thank you to Mr. MeClean and his management team to makes this event happen.
I heard 60% of this hotel employees are coming from the Quality Hotel and Tourism school.
Finally I like to thank all the students, now graduates and emoloye of this Clarion hotel for your hard work and to help open this beautiful hotel. With your young and dynamic
Nature and enthusiasm your passion for your vocation this hotel can only prosper. Remember YOU are the Hotel. You are the Clarion Hotel.
Ladies and gent.
Thank you for lessening.
Any Comments or Inputs are welcome
