Thursday, August 10, 2006
Management VS Owners
Owner vs Management
I was wondering if all hotel chains face the same old politics of Owner vs Management.I am currently witnessing one of the worst case scenario of this 'politic' , and nothing realy seems to go right.Most of the times are spent 'spying' and talking bad things about each other and you know what ? this hotel is now getting a very bad reputation around town...
True Hotelier Looking for a way out 2006-07-21 08:36:40 IP: 202.44.136.42
If possible try to stay out of it and focus on your job. Let other people do the politics. Can imagine it's quiet difficult.
chef 2006-07-21 15:03:59 IP: 81.223.149.26
Don't take sides, and get all instructions in writing. If you find it too unbearable and your hotel is gaining a bad reputation ....start looking for another position ASAP otherwise you will be blamed for the bad reputation.
Canadian Hotel Manager 2006-07-21 21:35:34 IP: 63.130.213.190
Run out from this property as Canadian Hoteler said.
I got same story in Dubai just few months ago in Dubai.
I can imagine how difficult your situation at the moment. You can not involve in your business reather than politics.
And of everything what was happened with me do you know?
Owner fired me without any correct reason and management company could not stay my back.
Just know I am looking other job because of I was Just trying to do my operations in good way!
Good Luck!
EAM 2006-07-29 20:50:41 IP: 85.97.82.239
Well, in the business-line these kind of situation mostly occurred once the communication between Owners and Mangement is not in GOOD Terms. The Management has to pro-active in arranging a special meeting and disccuss the situation before getting worst. We have to be always positive and do not talk behind although we knew that the Owners talk bad behind us due to they understanding of what they tough was differently from us - the Management. Everything could be settled if we want ot sit together and talk about the differences, it's because of the PERCEPTION which every of us has our own perception. It is very dangorous to the double perception, so never Percept, let's use an argument and proper reasons to all of your - Management Actions.
Top Management 2006-07-30 03:51:45 IP: 208.110.21.98
It is all a question of seeing a future with the Owning company or with the Management company.
Don't forget that if the Management company does not want you anymore but the Owning compagny does, you are safe with the Owning company.
However the other way around is a bit different:
If the Owning company does not want you anymore the Management compagny will either have to remove you or maybe transfer you??
Goodx Advisor 2006-08-02 12:04:10 IP: 60.48.163.146
Hi friends
I have vast experience with such cases in Africa, Middle East and in Europe. Owners today are not anymore like before. Owners or owning companies in most cases want a management company in order that they position their hotel and thereafter they look into contract and Managers and prepare such "cases" to break contracts or go into legal against or reduce their fees or in some cases get management out in order to get another management comapany that offers "this world and the nexton fees ,etc" Therefore my advice is always "play safe " and try to be moderator between both parties.
As for the "owner or owning company petit committees" within the operations, specially in underdeveloped countries are the worst for the business.They should be eradicated as soon as possible, happen what it will happen. We as managers should be able to prove to owners and owning companies that they have double face actors around them., that rae destroying their patrimony.
I cannot understand that someone that invests a couple of millions to put up a business, gets involved and believes on such. But my friends there are a few if not a lot of them...
Try to get away ASAP, from such; it does not do anything good to your health to your image and to your carrer.
This is the voice of the experience.....
I’m with you and know very well what is going to happen to you, therefore I suggest that you get away from this situation, soon the management company will not support you also. Best Regards
KAKA 2006-08-06 20:37:19 IP: 85.138.143.163
This seems to be a very particular speciality in the Middle East, and so here in Egypt. The owners can talk in their language to all - which often management cannot (or only partly) and whilst they assure loud and clear the have only minor interest in operations you soon find out they have thier finger in EVERY pie and make you believe they do not. Wanting to fire some 2-3 senior but useless dept. managers you get initial agreement, then they sow doubts then they find these guys are not so bad after all and after 1 year you are back to square one! A colleague told me recently that once kingdoms within the property are allowed to be established they will never go away. Sad, and hinderign progress, hindering forward moves!
Earljii 2006-08-06 09:10:35 IP: 213.212.218.198
what the real relationship between
owner and management:?
a little puzzled
Tina 2006-08-07 08:31:26 IP: 218.93.117.2
I agree with advisor, if the company doesn't want you and the owner does you're there to stay and the company can't do anything about it, however if it's the other way around and the company can't find an opening to offer you you're out, I would stick with the owning companies, gone were the days when companies were calling the shots, it's now owners era and it will be for a long time, owners talk and companies jump.
Kevin. K 2006-08-08 10:01:49 IP: 213.249.49.82
I agree totally with Kevin: gone are the days when owners with wringing hands beg for tehir hotel to be managed/ franchised. I managed a hotel 4 years altogether: 2 years for the managament company, and when they went out of business I wasxy to get taken on by the owners for another 2 years. I finally left when they changed from a german GmbH (PTy Ltd.) to a shareholding company managed by a large board and was fed up havign to keep parking spaces free in front of the hotels for Mrs. Vice Chiarman of the Board etc etc, it got ridiculous.
HdiBGolf 2006-08-08 11:36:32 IP: 213.212.218.213
Any Comments or Inputs are welcome
I was wondering if all hotel chains face the same old politics of Owner vs Management.I am currently witnessing one of the worst case scenario of this 'politic' , and nothing realy seems to go right.Most of the times are spent 'spying' and talking bad things about each other and you know what ? this hotel is now getting a very bad reputation around town...
True Hotelier Looking for a way out 2006-07-21 08:36:40 IP: 202.44.136.42
If possible try to stay out of it and focus on your job. Let other people do the politics. Can imagine it's quiet difficult.
chef 2006-07-21 15:03:59 IP: 81.223.149.26
Don't take sides, and get all instructions in writing. If you find it too unbearable and your hotel is gaining a bad reputation ....start looking for another position ASAP otherwise you will be blamed for the bad reputation.
Canadian Hotel Manager 2006-07-21 21:35:34 IP: 63.130.213.190
Run out from this property as Canadian Hoteler said.
I got same story in Dubai just few months ago in Dubai.
I can imagine how difficult your situation at the moment. You can not involve in your business reather than politics.
And of everything what was happened with me do you know?
Owner fired me without any correct reason and management company could not stay my back.
Just know I am looking other job because of I was Just trying to do my operations in good way!
Good Luck!
EAM 2006-07-29 20:50:41 IP: 85.97.82.239
Well, in the business-line these kind of situation mostly occurred once the communication between Owners and Mangement is not in GOOD Terms. The Management has to pro-active in arranging a special meeting and disccuss the situation before getting worst. We have to be always positive and do not talk behind although we knew that the Owners talk bad behind us due to they understanding of what they tough was differently from us - the Management. Everything could be settled if we want ot sit together and talk about the differences, it's because of the PERCEPTION which every of us has our own perception. It is very dangorous to the double perception, so never Percept, let's use an argument and proper reasons to all of your - Management Actions.
Top Management 2006-07-30 03:51:45 IP: 208.110.21.98
It is all a question of seeing a future with the Owning company or with the Management company.
Don't forget that if the Management company does not want you anymore but the Owning compagny does, you are safe with the Owning company.
However the other way around is a bit different:
If the Owning company does not want you anymore the Management compagny will either have to remove you or maybe transfer you??
Goodx Advisor 2006-08-02 12:04:10 IP: 60.48.163.146
Hi friends
I have vast experience with such cases in Africa, Middle East and in Europe. Owners today are not anymore like before. Owners or owning companies in most cases want a management company in order that they position their hotel and thereafter they look into contract and Managers and prepare such "cases" to break contracts or go into legal against or reduce their fees or in some cases get management out in order to get another management comapany that offers "this world and the nexton fees ,etc" Therefore my advice is always "play safe " and try to be moderator between both parties.
As for the "owner or owning company petit committees" within the operations, specially in underdeveloped countries are the worst for the business.They should be eradicated as soon as possible, happen what it will happen. We as managers should be able to prove to owners and owning companies that they have double face actors around them., that rae destroying their patrimony.
I cannot understand that someone that invests a couple of millions to put up a business, gets involved and believes on such. But my friends there are a few if not a lot of them...
Try to get away ASAP, from such; it does not do anything good to your health to your image and to your carrer.
This is the voice of the experience.....
I’m with you and know very well what is going to happen to you, therefore I suggest that you get away from this situation, soon the management company will not support you also. Best Regards
KAKA 2006-08-06 20:37:19 IP: 85.138.143.163
This seems to be a very particular speciality in the Middle East, and so here in Egypt. The owners can talk in their language to all - which often management cannot (or only partly) and whilst they assure loud and clear the have only minor interest in operations you soon find out they have thier finger in EVERY pie and make you believe they do not. Wanting to fire some 2-3 senior but useless dept. managers you get initial agreement, then they sow doubts then they find these guys are not so bad after all and after 1 year you are back to square one! A colleague told me recently that once kingdoms within the property are allowed to be established they will never go away. Sad, and hinderign progress, hindering forward moves!
Earljii 2006-08-06 09:10:35 IP: 213.212.218.198
what the real relationship between
owner and management:?
a little puzzled
Tina 2006-08-07 08:31:26 IP: 218.93.117.2
I agree with advisor, if the company doesn't want you and the owner does you're there to stay and the company can't do anything about it, however if it's the other way around and the company can't find an opening to offer you you're out, I would stick with the owning companies, gone were the days when companies were calling the shots, it's now owners era and it will be for a long time, owners talk and companies jump.
Kevin. K 2006-08-08 10:01:49 IP: 213.249.49.82
I agree totally with Kevin: gone are the days when owners with wringing hands beg for tehir hotel to be managed/ franchised. I managed a hotel 4 years altogether: 2 years for the managament company, and when they went out of business I wasxy to get taken on by the owners for another 2 years. I finally left when they changed from a german GmbH (PTy Ltd.) to a shareholding company managed by a large board and was fed up havign to keep parking spaces free in front of the hotels for Mrs. Vice Chiarman of the Board etc etc, it got ridiculous.
HdiBGolf 2006-08-08 11:36:32 IP: 213.212.218.213
Any Comments or Inputs are welcome
